King Entertainments
Suite 427
Great Northern House
275 Deansgate
Manchester
M3 4EL
Tel: 07785 712 714
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TERMS & CONDITIONS |
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PRICING & DELIVERY
Throughout this site all prices are shown in UK Pounds (GBP). We accept orders from around the world but please remember that all payments are in UK Pounds. Orders over £50 come with FREE delivery within the UK and Europe. For orders under £50 there is a postage charge of £3.50. We aim to despatch your order within 48 hours of receipt of order, but if an item is found to be out of stock then please allow up to 21 working days for delivery. We will email you if this is likely to be the case. If an item cannot be shipped to a customer within this 21 working day period a refund for the value of the item shall be offered or the customer may opt to wait for the item to arrive in stock. |
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PAYMENT
Online credit/debit card payments are securely processed by PayPal. We do not have access to any customer's credit card details. You do not need a PayPal account in order to make your payment. |
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REFUNDS & RETURNS
We must advise that you be fully aware of the items that you wish to order. Due to the nature of magic being secret we CANNOT offer any refund on an item after it has been shipped to a customer and opened or used! This does not apply if an item is found to be faulty or damaged. If an item is found to be faulty or damaged simply contact us for a returns number and we shall ship another item in replacement for you upon receipt of your returned item. It a replacement item cannot be provided then we shall offer a full refund for the value of the item. All returned items must reach us within 14 days of the customer receiving the item, after this time no refund can be issued. Any returns should be sent to King Entertainments,
Suite 427,
Great Northern House,
275 Deansgate,
Manchester
M3 4EL
Tel: 07785 712 714 |
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DISTANCE SELLING REGULATIONS
In accordance with UK law we do allow a cooling off period whereby orders may be cancelled within 14 days of an order being placed. In this case refunds will be issued providing that the items are returned to us in the original UNUSED AND UNOPENED condition within 14 days of the order being placed. |
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PRIVACY POLICY
AndrewNormansell.com respects your privacy and will never share information with a third party. We request users' information such as Name, address, email address etc whenever an order is placed. We do not collect Credit card information directly on our site; instead our secure payment processor Paypal.com carries out all credit card transactions.
We will NEVER ask you for any credit card or bank account details via email, therefore if you do receive any correspondence claiming to be from AndrewNormansell.com asking for credit card or bank account information then please report it immediately to info@AndrewNormansell.com
We store users' information (excluding credit card information) in a secure password protected database both online and offline, which is inaccessible to third parties. This information is backed up on a regular basis and copies are stored securely offline at our customer services department.
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COOKIES
A cookie is a piece of data stored on a user's computer tied to information about the user. We use only session ID cookies. For the session ID cookie, once the user closes their browser the cookie simply terminates. We do NOT use persistent cookies. |
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MAILING LIST
If a user wishes to subscribe to our 'Mailing List' to receive information on new products, we only require the user's email address. Out of the respect for the privacy of our users we provide a way to opt out of these communications. |
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CUSTOMER SERVICE
If you have any questions regarding an order then please contact us at info@andrewnormansell.com. |
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Andrew's Much Antipated DVD TEMPEST is now available. |
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